term and conditions of house.music.eu online store

TERMS AND CONDITIONS OF THE HOUSE-MUSIC.EU ONLINE STORE

§1 GENERAL PROVISIONS

1. The online store available at house-music.eu is operated by [Company Name / Owner Name], located at [Address], Tax ID (NIP): [Number], REGON: [Number].

2. The subject of sale includes products featuring the "HOUSE MUSIC CLASSIC Channel" print, specifically clothing (T-shirts, hoodies, jackets) and accessories (silicone wristbands, fabric bags, mugs).

§2 ORDER FULFILLMENT

1. The Seller undertakes to process and ship the ordered goods within 2 business days from the moment the payment is credited or the order is placed.

2. In the event that the ordered goods are out of stock, the Seller shall immediately inform the Customer of the situation.

3. In case of unavailability of goods, the Customer has the right to:

   • Request a full refund of the paid funds.

   • Wait for the fulfillment of the order at a later date specified by the Seller.

§3 DELIVERY AND RECEIPT OF SHIPMENT

1. The Seller shall not be held liable for any delivery delays caused by courier companies.

2. Obligation to inspect the package: The Customer is obliged to check the condition of the shipment in the presence of the courier at the time of delivery.

3. If the package is found to be externally damaged or the contents tampered with, the Customer must report this fact to the courier and draw up a damage report.

4. If the Customer fails to report the damage to the courier upon delivery, the Seller shall not be held liable for such damages. Checking the condition of the package upon receipt is mandatory for every purchase.

§4 RIGHT TO WITHDRAW FROM THE CONTRACT (RETURNS)

1. A Customer who is a consumer has the right to withdraw from the purchase agreement without giving any reason within 14 days from the date of receiving the goods.

2. In the event of a return without a specific reason (withdrawal from the contract), the cost of return shipping shall be borne by the Buyer.

§5 COMPLAINTS (WARRANTY)

1. If the goods are found to be defective, the Customer has the right to file a complaint.

2. The Seller informs that in the case of a complaint procedure, the cost of transporting the complained goods back to the Seller shall be borne by the Buyer.

3. Complaints will be processed within 14 days from the date the Seller receives the returned shipment.

§6 PERSONAL DATA PROTECTION

1. The Seller is the administrator of personal data. Data is processed solely for the purpose of order fulfillment and (with the Customer's consent) for marketing purposes, in accordance with applicable GDPR regulations.